White logo on a light gray background with the text “myglo care.” The “o” in “glo” is represented by a solid orange dot, and a vertical line separates “myglo” and “care.”.

myglo care plan provides one-stop service for your glo device.

Two sleek, red electronic devices with rounded edges are displayed against a red background with swirling patterns. One device shows a small screen with the text HI.

glo™ HILO & HILO Plus

Support, warranty and services tailored specifically for HILO devices.
Four electronic vape devices in different colors (red, purple, blue, and black) are floating against a blue gradient background. Each device features buttons and LED indicators.

glo™ HYPER PRO

Care and protection designed for your HYPER PRO device.

Got questions?
We’ve got answers.

HILO and HILO Plus both offer a premium heated tobacco experience with dual-heating technology. HILO Plus notably includes the EasySwitch™ heating pen which can be used on its own or with the charger pack. It also features a touchscreen interface — ideal for users seeking more control between charges.

HILO Plus features a more intuitive interface thanks to its touchscreen technology, and it also includes the EasySwitch™ heating pen. Both HILO and HILO Plus have the same advanced dual-heating technology.

Yes. Both HILO and HILO Plus support Standard and Boost modes, giving you flexibility in your experience.

The all-new HILO and HILO Plus are our most advanced devices yet.
They include the heating technology to use a combination of TurboStart™ Quartz and infrared waves. TurboStart™ technology heats 100% of the tobacco. This new technology heats up sticks in just 5 seconds for Hilo and less than 10 seconds for HILO Plus and to the highest heating level ever from glo™.

HILO and HILO Plus also use a different stick format from Hyper devices.
virto™ and rivo™ sticks have been exclusively designed for HILO and HILO Plus.

There are 2 heating modes for both HILO and HILO Plus.
You can choose either Standard or Boost mode on the device. If you have connected your device to the myglo App, you can further adjust the session length of Standard mode on your glo™ device, ensuring an even more tailored experience.